Home | FAQs | Contact Us
Great for all Occasions
  • Weddings
  • Babies
  • Birthdays
  • Mothers Day
  • Kids
  • Baby's 1st Year
  • Travel

Frequently Asked Questions

How much does it cost and how do I pay?
When will my order be ready?
How do I download the software?
I received a message about upgrading. What do I need to do?
What are the computer requirements to use this service?
I have an Apple Macintosh, how do I send an order?
When I install it doesn't show any countries listed?
Can I edit images myself?
Why do my prints only contain part of the image that I submitted?
Do I really have to enter my personal data?
Is my Credit Card information encrypted for transmission?

All Credit Card information is transmitted over an SSL connection. SSL (Secure Socket Layer) is a security protocol with which data is transmitted over an encrypted connection. This SSL connection is established automatically; the user need make no additional settings for this. All cards are cleared by worldpay and your data is secure.

How long does it take to transmit my images?
What can I do if my Internet connection is interrupted while I am transferring images?
What is the quality of my photos and prints like?
What paper stock is my photo book printed on?

Ask a Question

To submit a question please complete the form below and click the "Send" button.

Your Name: *
Your Email: *
Subject: *
Question: *
 

(* Denotes required information.)