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Frequently Asked Questions

How much does it cost and how do I pay?
When will my order be ready?
How do I download the software?

Simply by clicking on the download button the software will begin to download we suggest you save the software and then install it. Once you have downloaded the Make a Book software you do not need to download it again to place further orders. You can place orders simply by accessing the software already installed on your PC, through an icon on your desktop.

I received a message about upgrading. What do I need to do?
What are the computer requirements to use this service?
I have an Apple Macintosh, how do I send an order?
When I install it doesn't show any countries listed?
Can I edit images myself?
Why do my prints only contain part of the image that I submitted?
Do I really have to enter my personal data?
Is my Credit Card information encrypted for transmission?
How long does it take to transmit my images?
What can I do if my Internet connection is interrupted while I am transferring images?
What is the quality of my photos and prints like?
What paper stock is my photo book printed on?

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